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Contact us!

Thank you for taking the time to contact us about a question you have, interest in one of our services or any other reason.
Please fill out the form below and take care to select the relevant option that best matches your inquiry or request.

Please note: all fields markt with a * are mandatory
Your contact details
Company name*
Personal details*
Salutation First Last
Email address*
Enter Email Confirm Email
Phone number*
What can we help you with today?
Type of help topic*
- I need help with a security and/or data protection challenge
- I have a question about one of your services
- I am contacting you about another question and/or topic
Help request*
Service inquiry*
General request*
I may have had a data breach
That's not good. However, it can happen to the best of us, did you know? Please fill out the details below as detailed as possible. Especially the date your organisation discovered the breach is of the utmost importance.
Data Breach ID
Date of breach discovery*
Please tell us the exact date your organisation discovered that you had a data breach.
Date Format: DD slash MM slash YYYY
Breach notification to the Supervisory Authority*
Please let us know if you have already notified the relevant data protection authority or not. It will, together with the date you have provided above, provide us with a measure of urgency for your support requests. Don't worry if you haven't done so, we will help you determine if you must do so.
- Yes I have
- No I have not
Notifying the impacted data subjects*
It's not always required to notify the individuals who's data has been compromised. Nevertheless, have you notified them about the data breach? Don't worry if you haven't done so, we will help you determine if you have or better can tell them or maybe not.
- Yes I have
- No I have not
Regular or Special Category data*
Some Personal Data is Special Category and therefore warrants more protection. If you don't know what this means or don't know if it is relevant in your situation, please answer accordingly.
- Yes, most of the data is Special Category
- No, most data is regular personal data
- I don't know if this is the case
- I don't know what this means, Please help!
Number of records compromised*
Please try and estimate how many records with personal data have been compromised. This is one of the factors that may determine if you have to notify the Data Protection Authorities and/or the Data Subjects.
Cause of compromise*
Most breaches have multiple causes, choose the one that best describes the cause that may have had the most impact for your data breach.
Breach description*
Please describe what has happened, what kind of data has been compromised and if you know in what manner. Don't try and put all information in, we will have to go over all the details with you in any case. Be as succinct as you can.
Office address*
Please provide the address of your offices where your organisation is handling the aftermath of this breach. If necessary and required, we can use this address to calculate our travel costs for your benefit.

Street Address Address Line 2 City ZIP / Postal Code Country
Billing Address*
Please provide the correct billing address so we can correctly invoice your organisation.

Is your billing address the same as your office address?

Street Address Address Line 2 City ZIP / Postal Code Country
I need help with a security and/or data protection challenge
We live for challenges, please tell us in as much detail as you can what your issues and questions are below. We will do our best to come up with the appropriate answers.
Challenge ID
Short description*
Describe your challenge as succinct as possible so we can quickly categorise your message.
Challenge description*
Describe your challenge in as much detail as you can. Make sure you have selected the correct topic above as well, this will help us in helping you more quickly.
How would you like us to help?*
- Skype or phone call (free of charge)
- On-site meeting (100,00 euro's per hour excluding VAT and travel costs)
- Quick reply by e-mail with our best matching services suggestions
Billing address*
Please enter the billing address for the invoice. If the meeting is taking place at the same address, please mark this in the address field below.

Street Address Address Line 2 City ZIP / Postal Code Country
meeting location*
Please enter the address here where you would like the meeting to take place. We will calculate our travel costs using this address.

Is the meeting location the same as the billing address?

Street Address Address Line 2 City ZIP / Postal Code Country
Skype ID
Please provide your Skype ID so we can easily contact you. If you leave this field empty, we will schedule a phone call instead.
DPO as a service
DPO ID
What is a Data Protection Officer (DPO)?

The data protection officer is an internal extension within your organisation extending the eyes and ears of the supervisory authority (data protection authority or commissioner). As such he or she has an independent role with relevant tasks and requirements.
The key of a correct implementation of the DPO requirements is that the role really must be truly independent of any other role within your business that can cause the hint of conflict of interest. Some of the roles you can never combine a DPO function with are:
- (Chief) information Security Officer
- Chief Information Officer
- IT or Security Manager
- (Chief) Privacy Officer
In general any role that is responsible for making decisions that impact the means, methods or reasons for processing personal data is close to or over the line of being not done.

DPO vs. Privacy Officer

Where the Data Protection Officer is your internal auditor, advisor and awareness trainer and the internal extension of the Data Protection Authorities, the Privacy Officer is the internal privacy professional that helps your organisation by implementing the requirements of the European data protection laws.
In other words: the Data Protection Officer never takes any decision on how your company aligns itself to the data protection laws, the Privacy Officer does take those decisions and is responsible for them as well.
DPO requirement*
Is your organisation required to have a data protection officer? In a set of circumstances the data protection law mandates organisations to have a data protection officer.
- Yes my organisation is mandated to have a DPO
- NO my organisation is not mandated to have a DPO
- I don't know, please help!
Voluntary DPO*
Does your organisation want to appoint a data protection officer on voluntary basis? This is allowed, but do note that all legal requirements for this appointment will apply without exception.
- Yes we want to appoint a DPO voluntarily
- We don't know, please advice
- We're lost, please help!
Mandatory DPO reason*
Please tell us the reason why your organisation is required to have a data protection officer appointed. If the reason is not listed, please fill out the "other" option instead.
- We are a public authority or body or process data on their behalve
- Our activities consist of processing operations that require regular and systematic monitoring of data subjects on a large scale;
- Our activities consist of processing on a large scale of special categories of data pursuant to Article 9 and personal data relating to criminal convictions and offences referred to in Article 10. column 2 of 2
Controller or Processor*
The controller makes all decisions on how and with what means personal data is and can be used. The processor processes the personal data solely on behalve and under constructions of the controller. Please let us know which type of organisation you are. And yes you can be both, but only for different processing activities.
- We are a data controller
- We are a data processor
- We are both data controller and data processor
- We don't know, please help
Message*
Please tell us a bit more about your company, your data protection requirements and your expectations around a data protection officer as a service proposal.
Billing Address*
Please provide your billing address so we can, if it comes to it, send you a correct quotation and later possible invoices.

Street Address Address Line 2 City ZIP / Postal Code Country
I have a question about one of your services
Service ID
Information Security services*
- Information Security advice (consultancy)
- Information Security auditing
- Information Security policies, procedures and standards
Data protection services*
- Data Protection (GDPR) advice (consultancy)
- Data Protection (GDPR) auditing
- Data Protection policies, procedures and standards
Interim services*
- (Chief) Information Security Officer (CISO)
- (Chief) Privacy officer
- (Chief) Information Security and Privacy officer
- Information Security Consultant
- Information Security Auditor
- Information Security or Privacy program manager
Data governance services*
- Data processing register creation
- Our full innovative visualisation service
- Data governance advice
Your question*
Please tell us a little more about your company and why you are requesting the service you have selected. Please include a little bit about the challenges you are facing.
How would you like to proceed?*
- Skype or phone call (free of charge)
- Advisory meeting on-site (100,00 euro's excluding
- Quick reply by e-mail
Skype ID
Please provide your Skype ID so we can easily contact you. If you leave this field empty, we will schedule a phone call instead.
Billing Address*
Please provide your billing address for correct invoicing.

Street Address Address Line 2 City ZIP / Postal Code Country
meeting location*
Please provide the address where you want the meeting to take place. We will also use this to calculate our travel costs.

Is the meeting location the same as the billing address?

Street Address Address Line 2 City ZIP / Postal Code Country
Quotation request
Quote ID
Information Security services*
- Information Security advice (consultancy)
- Information Security auditing
- Information Security policies, procedures and standards
Data protection services*
- Data Protection (GDPR) advice (consultancy)
- Data Protection (GDPR) auditing
- Data Protection policies, procedures and standards
Message*
Please describe your company, your needs and why you have chosen the respective service(s) above.
Billing Address*
Please provide your billing address so we can use it to send you a correctly address quotation and/or proposal.

Street Address Address Line 2 City ZIP / Postal Code Country
Your question or request
General ID
Invoice number*
Please enter the invoice number from the invoice you have received from us.
Invoice Date*
Please provide us the actual invoice date as it is shown on the invoice you received from us.
Date Format: DD slash MM slash YYYY
Subject*
Please describe your question or request as succinctly as possible.
Message*
Please describe your request or aks your question.
Name
This field is for validation purposes and should be left unchanged.

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Testimonials

IFS, DPC & GDPR

We were introduced to Shamrock Information Security during the development of the AVTN.TV Television News Project. As the projected demands on our systems; need to protect the company from Cyber Attacks; and ensure corporate practices were GDPR compliant increased, Shamrock became invaluable in advising us on the necessary structures and requirements. Their work is most evident within the relevant pages of the AVTN.TV Investment Proposal. I highly recommend their services, and wouldn’t hesitate to commission them in the future.

Phillip Covell, CEO, AVTN.TV

Phillip Covell

Great advice on all things to do with privacy and information security

I’ve worked with a lot of privacy and InfoSec professionals over the past couple of decades but few of them had minds as sharp and knowledgeable as those at Shamrock. For insightful and focussed advice on security/privacy matters, Shamrock is hard to beat!

William Hern

Training Feedback

Very knowledgeable trainer nice venue plenty of interaction possible.
If you are looking for an IAPP trainer I can commend this course to you.

Raymond Ford

CIPP/E training

I have a lot of experience this field, but there are always areas you are stronger and weaker on. Shamrock covered the exam content thoroughly, such that I was able to focus on the areas that would benefit from some revision.

I would recommend Shamrock training courses for beginners and experts alike.

David Nunn

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