Terms of Service

Price

The training price includes:

• Two day training course on the dates and address specified
• refreshments and lunch during both training days
• Course bundle including:
  • Courseware (books and guides) in digital format as standard
  • exam voucher
  • one year complementary professional membership of the IAPP
• Printed version of the study books if the relevant additional option has been selected (surcharge applies)

This training will help you to prepare for the relevant IAPP certification exam. We however give no guarantee you will actually pass the exam.
If you don’t pass the exam, you may retake the training (if available) for a reduced price, contact us for details and planned availability.

Payment and Invoice

All payments will have a payment term of 7 (seven) calendar days from the invoice date, unless the invoice date is less then 10 (ten) days before the training date in which case a payment term of 3 (three) days will be used.
Payments by invoice to our Dutch bank account require you to handle and pay for all international bank transfer costs. You hereby signify to make sure all costs related to transfer are charged to your account.
You are required to make sure that the exact invoice amount in the stated currency is transferred to our bank account. If this is not the case, Shamrock Information Security reserves the right to send you an additional invoice with the amount due as well as n administration charge of 50 (fifty) euro’s excluding VAT if applicable. Payment for this additional invoice is always within 3 (three) calendar days of the invoice date.

Late payments

If after several requests we have not received your payment within the specified deadlines, Shamrock Information Security reserves the right to cancel your registration.
If and when we do so, it will under no circumstances cancel your obligation of fully indemnify us including full payment of your invoice and additional costs as well as any judicial and administration costs we incur necessary to execute our rights.

Refund policy

After you have completed the registration form, cancelation of your participation in the selected training courses is non-cancelable and non-refundable.
In case of a no-show you also forfeit the entire amount paid as well.
If you are a consumer you specifically understand and agree you hereby waive your cancelation rights according to EU consumer protection laws.

Replacing your registration with another trainee

In general this is not possible and not allowed.
Shamrock Information Security will consider your request and decide on it in its sole discretion.
As soon as the training bundle has been ordered with our supplier, any change requests will not be honoured whatever the circumstances, the reason for this is the fact that access to the training materials is non-transferable.

Force Major and cancelation

We are sorry if we have to cancel the training because of unforeseen circumstances caused by any event out of our control not limited to industrial actions, weather related events, civil unrest, terrorism or acts of god.
In the, hopefully, unlikely event we have to cancel the training, we will have the right to reschedule the training to
a new time and date or possibly another location or both.
If the training is fully cancelled and not rescheduled we will do our best to refund part of the registration fee, however we have no obligation to refund inline with our refund policy.
If the training bundles have already been ordered with our supplier, the amount of the bundle + options and an administration fee will in any case never be refunded.

Applicable law

This contract is in line with the law of the Netherlands and any complaints procedures or claims can only be registered with the competent courts in the city of Amsterdam, the Netherlands.

Privacy Notice

We at Shamrock Privacy Advice take good care of your personal data.
We will process your personal data only for our contractual obligation to deliver you this training (article 6.1 sub B GDPR).
Part of this obligation is to make sure you are able to obtain your exam voucher and complementary one year IAPP membership and obtain access to your (digital) study material.

International data transfer

To deliver you the included exam voucher, sample question bundle and one year membership, Shamrock Privacy Advice is required to pass on certain personal details to the IAPP for further processing. The following details will be passed on: your name, your address, your e-mail address, your phone number and job title. Further processing takes place under the privacy statement published by the IAPP and will take place in the United States of America.
Next to this we will pass your e-mail address and, if required, other details as well to Logical Operations who take care of granting you access to your digital study materials from their website and servers. This is the only way, unless you have ordered a physical book, to gain access to your study materials.
If you have ordered printed versions of the study materials we will also pass your name and address details to Logical Operations to fulfil your order and allow them to ship the goods to you directly.
Both international transfers are undertaken pursuant to article 49.1 Sub C GDPR.
As we at Shamrock Privacy Advice don’t recognise the EU/US Privacyshield nor believe it marries sufficient protection to your data, article 45 GDPR (adequacy decision) in our opinion does not apply.

Data retention

We will keep your data as part of records for as long as you are our client.
We will keep certain data including financial data for up till 7 (seven) years after our last financial transaction with you, we are obligated to do this according to the tax laws in the netherlands.

Marketing usage

We may contact you about any other training courses we are running in your area which are complementary to the course(s) you have already subscribed to.
If on receipt of such messages you wish to be removed from our contact list, simply reply and request us to do so.
We will in all cases honour your request immediately.
Please note: we are mandated to keep your contact details on file to make sure we do not contact you again in relation to the above mentioned marketing messages. This also holds true after you have done a data deletion request.

Data from other trainee’s than yourself

If you are registering more trainee’s other than yourself or any other person in general, please note you are required to make sure you have permission to pass the requested data to us.
Please inform your fellow trainee’s about which information you are passing to us, why this is and for what purpose we require this information.
Please make sure they understand this before you complete the registration process.

Data controller

Shamrock Information Security who’s registered offices are at the Schiphol Boulevard 127, 1118 BG Schiphol, the Netherlands.
Shamrock Privacy Advice is a trademark of Shamrock Information Security
For any questions related to our use of your personal data, please contact us.
More details related to our general handling of personal data can also be found here, including how to exercise your rights under the GDPR.
privacy notice